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About Us

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Who Is
Chan Brothers Travel?

As one of Singapore's largest travel agents and tour operators, we offer the widest choice of destinations from the mainstream to the exotic ones.

While we explore new destinations and venture into opening the roads less travelled, we consistently review and revisit existing ones with new itineraries and experiences. By maintaining a strong marketing and communications link with our customers, prospects, business partners and the general buying public, we attain top-of-mind recall as a reliable travel agency providing quality packages at value-for-money prices.

For more than 50 years, we take pride in satisfying and surpassing our customers' expectations with tour experiences that get them to return time and again. We were also the first to set up a sophisticated online travel infrastructure and a call centre as part of our continuous efforts to offer seamless travel experiences from the first touch point to the utilisation of service.

With over 50 years worth of happy customers, no one comes close to Chan Brothers for perfecting the holiday experience. Holidays are just better with people you know and you are in great company with Chan Brothers who knows the world like no other.

Our Story

From the mainstream to the unorthodox, Chan Brothers Travel offers the widest choice of destinations, feeding the insatiable wanderlust of Singaporeans and residents for more than 50 years and counting. From humble beginnings selling air and train tickets to neighbouring countries, we have broadened our landscape to become the largest and most established travel agency and tour operator in Singapore and the region. Here is the story of how we began a journey of a thousand miles and continually evolve to keep our customers returning time and again.

Our Awards

Eminent industry accolades, prestigious consumer recognition awards and top peer laurels – we are honoured to be continually decorated by these acclaimed distinctions, which rightly attest to our enduring status as Singapore's number 1 travel agency.

Why Travel With Us?

Travel is a big deal – we get it. Travel allows us to escape life's routines, clear our minds and recharge our batteries; it also empowers us to explore, learn and transform ourselves through discovering the wonders of the world we live in. And for us, it has been more than 50 years of delivering a singular promise – to be committed to being there every step of your journey, and here is how we do it..

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Our Group

OUR BRANDS

Chan Brothers MICE & Travel

Chan Brothers MICE & Travel

At Chan Brothers MICE & Travel, we promise to give you the “WOW” factor services. From conceptualising of ideas to delivering a unique brand experience for your event, our team will deliver services exceed your expectation and bring you an impeccable experience. We provide a one-stop fully integrated travel & meeting services, and you will be freed from all the traveling hassles by engaging our services.



Meetings. We can arrange meetings for groups that range in size from 20 persons up to thousands of them. Besides in conventional venues like hotels, we provide options to set up meetings against spectacular sceneries or in exotic locations.



Incentive. We provide our clients with impressive concepts for corporate and teambuilding activities. Our services include event planning and preparation, and from sourcing unique locations to creating diversified itineraries.



Convention. Unlike many corporate event planning companies or travel agencies, we tap on our broad industry perspective and convention management expertise to develop a winning strategy for your convention, event or conference. We have the correct tools to help you, whether you’re interested in running virtual meetings, adding family-friendly options or utilising the latest advances in meeting software, including registration, on-site technology and even social media or mobile applications.



Event. Be it fashion shows, product presentations or shop openings – our team conceptualises and organises unique events of any size that meet our client’s needs worldwide. As experts in event management, we understand the complexities and intensity involved and extends professional solutions and services in delivering a successful event.

Chan’s World Holidays

Chan’s World Holidays

Chan's World Holidays is the first company-owned franchise shop of Chan Brothers Travel. The bespoke travel agency steers away from mass market tours and instead, plugs existing gaps in the current travel market by offering English-speaking package tours to Asia and China and Chinese-speaking package tours to long haul destinations, a rarity indeed among travel agencies these days.



Other offerings include Muslim tours to worldwide destinations and exclusive selection of 2-to-go package tours to Israel, Turkey, Nepal/Bhutan, India and other destinations, a definite boom for those who prefer not to wait for a confirmed departure to fly and yet want to reap the cost savings from economies of a package tour.



The unusual vacations will capture the hearts of those who love to go off the beaten track. A sampling of tours include the Arctic Circle Adventure featuring homeland of Santa Claus or a South Kazakhstan journey to view the unusual rock formations of Valley of Castles in Charyn Canyon, ideal for well-heeled travellers.

Chan Brothers Prestige

Chan Brothers Prestige

Chan Brothers Prestige addresses your travel needs with a greater sense of personal touch.



With a special team of dedicated and experienced ‘Journeymakers’, every plan is tailored to suit the needs of each individual to ensure you get the ideal experience you are looking for. A relationship that lasts a lifetime. We maximise your experience with an extensive range of programs at the world’s most luxurious hotel networks or unique accommodations like exotic safari camps, castle getaways and private mountain lodges. Whether you are a sophisticated explorer searching for more of the world's surprises or a luxury connoisseur who expects no less than a perfectly crafted holiday, we know what makes you - prestige travelers - tick.

Chan Brothers MICE & Travel

Chan Brothers MICE & Travel

At Chan Brothers MICE & Travel, we promise to give you the “WOW” factor services. From conceptualising of ideas to delivering a unique brand experience for your event, our team will deliver services exceed your expectation and bring you an impeccable experience. We provide a one-stop fully integrated travel & meeting services, and you will be freed from all the traveling hassles by engaging our services.



Meetings. We can arrange meetings for groups that range in size from 20 persons up to thousands of them. Besides in conventional venues like hotels, we provide options to set up meetings against spectacular sceneries or in exotic locations.



Incentive. We provide our clients with impressive concepts for corporate and teambuilding activities. Our services include event planning and preparation, and from sourcing unique locations to creating diversified itineraries.



Convention. Unlike many corporate event planning companies or travel agencies, we tap on our broad industry perspective and convention management expertise to develop a winning strategy for your convention, event or conference. We have the correct tools to help you, whether you’re interested in running virtual meetings, adding family-friendly options or utilising the latest advances in meeting software, including registration, on-site technology and even social media or mobile applications.



Event. Be it fashion shows, product presentations or shop openings – our team conceptualises and organises unique events of any size that meet our client’s needs worldwide. As experts in event management, we understand the complexities and intensity involved and extends professional solutions and services in delivering a successful event.

Chan’s World Holidays

Chan’s World Holidays

Chan's World Holidays is the first company-owned franchise shop of Chan Brothers Travel. The bespoke travel agency steers away from mass market tours and instead, plugs existing gaps in the current travel market by offering English-speaking package tours to Asia and China and Chinese-speaking package tours to long haul destinations, a rarity indeed among travel agencies these days.



Other offerings include Muslim tours to worldwide destinations and exclusive selection of 2-to-go package tours to Israel, Turkey, Nepal/Bhutan, India and other destinations, a definite boom for those who prefer not to wait for a confirmed departure to fly and yet want to reap the cost savings from economies of a package tour.



The unusual vacations will capture the hearts of those who love to go off the beaten track. A sampling of tours include the Arctic Circle Adventure featuring homeland of Santa Claus or a South Kazakhstan journey to view the unusual rock formations of Valley of Castles in Charyn Canyon, ideal for well-heeled travellers.

OUR PROPERTIES

The Chan Brothers Group investment portfolio with over $200 million of asset backing on local and overseas properties, ranges from office buildings, shop houses, shop units and residential units in Singapore, China and Hong Kong, as well as residential development in Australia. The Chan Brothers Group maintains an uncompromising commitment to offering the highest standards of product integrity, outstanding service, brand reliability and financial stability.
properties

Chan Brothers Travel Powerhouse and Flagship Store

150 South Bridge Road. Housing our widely acclaimed package tours, Free & Easy+ Holidays, Worldwide Cruise Centre, customised easy holidays and private tours

Chan Brothers Building

452 North Bridge Road. Located opposite the National Library, it is a 7-storey office building, also housing company-owned franchise shop, Chan's World Holidays, a bespoke travel agency offering off-the-beaten-track unusual vacations and Muslim tours

Chan Brothers@68

68 South Bridge Road. Completed in 2021, the 6-storey office building is located at the intersection of South Bridge Road and Hong Kong Street. It was awarded the SIA Design Award 2021: Category B1, Office Building Design Award, for its garden curtain wall.
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Testimonials

WHAT OUT CLIENTS ARE SAYING

We got back from our Melbourne trip, and thank you for all the arrangements made. It was our first package tour with Chan Brothers and we enjoyed ourselves very much with the rest of the group. Joe Gwee, our Tour Leader, was excellent and we do look forward to our next trip with Chan Brothers.

Balvinder
WHAT OUT CLIENTS ARE SAYING

I would like to commend our Tour Leader Cynthia Ng for her professionalism, service excellence and attentiveness to our needs.


When I caught a slight cold, she made ginger tea for my breakfast and made sure that I was taken care of. She also made sure that the other senior citizens in the group were treated with kindness and consideration. We were impressed by her willingness to go the extra mile to bring a smile to our faces.


I travel by Chan Brothers almost every year and she is by far the most customer oriented your leader I have ever met in the past 7 years.


The local tour guide is an excellent storyteller, and took the trouble to introduce us to the history and culture of Taiwan. The coach driver Mr Chin is also a skilful and obliging professional who made our travel as comfortable as possible.


I am happy with the whole experience. Only minor grouse - we don’t need pork trotters for so many meals. The menu at the aboriginal restaurant could have included their famous baked chicken in the barrel.

Mdm Patricia Chan
WHAT OUT CLIENTS ARE SAYING

Morocco is an exotic country to visit but it is never in my bucket list.However Yong Zheng (Tan) strongly recommended me to joinTo view the beautiful sunset in Sahara desert was an “eye to behold” and riding on camel was an interesting experience.Understand this was the project of Tevin and we’re the “pioneer” group.


Yong Zheng responded to my email, replied with detail tour cost/itinerary and he is friendly/helpful.I had rejected Yong Zheng twice to join the tour.The package tour was good and worth every single cent, definitely no regret paying more.I missed the tour briefing and Kelly (Koh) gave me counter briefing in detail.She is friendly/sweet, able to answer all my queries and offered valuable advices on travel tips.


So glad Tevin (Ong) was our tour leader and he provided excellent services.Listed below, my observations..Before departure Tevin introduced himself, weather forecast in Morocco and check-list to pack.He’s organised, getting key to our hotel room was a breeze and he arranged morning calls for us.Fulfilled my requests for aisle seat / no beef and mutton in my meals / hotel rooms to be near lift and non-smoking area.Tevin take good care of the elderly in our group.Escorted us to our hotel room when the surrounding area was in darkness and difficult for us to find our rooms.Provided us with sambal chilli so that we had good appetite to enjoy our meals.Sent us photos taken by him or the photographer.During toilet breaks, Tevin willingly gave us local coins when we don’t have any to enter the toilets.Before the coach travelled to next destination, Tevin head-count us to ensure no one is missing.He also counted our no. of luggage, at the hotel lobby and inside the coach.We were reminded to beware of pick-pockets and look after our handbags.During long journey, Tevin entertained us with song requests and we watched a movie (video) called "Casablanca".


The local guide Abdoule Abdessamad from MTM impressed me with his historical knowledge of Morocco.He’s very professional / well-organised / experienced / responsive and answered all our queries / questions on Morocco and the cities.I noticed he also helped the driver to load/unload our luggage.To our surprise, he can speak Mandarin very well.


Coach driver drove us safely from one location to another and helped to handle our luggage (taking in/out from coach/hotel).Thanks to the driver’s skill, we had smooth rides on certain winding / mountainous roads.


It’s a “bonus” when Anna Lee came on board our coach and her presence brighten our day.


My relatives/friends/colleagues were excited to hear about my trip upon my return and I strongly recommended Chan Bros to them.


Your customer is your walking advertisement.


Kudos to you Mr Chan for you have staff like Tevin / Yong Zheng / Kelly, they are the “GEMs” of your company.It’s the professionalism and excellent service of your staff that your customers return for more package tours.

Mary
WHAT OUT CLIENTS ARE SAYING

I had good experience with your staff, our SG tour leader Ms Vicky. She is very helpful , friendly and a systematic leader who always look out for us ensuring that no one had been left out. She will always inform us well ahead of the hotel room etc. She is a great guide. Would recommend her to be the best staff for this month or year of the year. She deserve to be awarded.


The other 2 persons I wish to compliment are the driver Mr Yamashita, he is a very careful n steady driver and the bus he drove is always clean and tidy every single day. He was on this bus when we we having lunch or during our sightseeing. He was a very responsible man and we felt very secure of his great driving professionalism.


Another person to compliment is our Hokkaido local guide, Mr Seki. He is also a rear gem asset to Chan Brothers Travel. He also has a very good positive attitudes towards his work. Is a great time keeper and fair person. Also a great planner who can plan very well. With his guide we are able to enjoy the delicious food in Hokkaido. He is also very helpful and very caring guide. We feel very comfortable with him as he is also a very caring person. He blends very well with all of us:- 30 pads.


I would also strongly recommend Mr Yamashita and Mr Seki to be awarded for the best employee of the month and even for the year end award if there is any.


I enjoyed this trip very much.


Thank you for the 3 great wonderful peoples who made my trip a great one which I have never come across before.

Ms Yeo C.N
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