Misrepresentation by Individuals Claiming to be Staff of Chan Brothers Travel

(13 June 2011)

Recently, we have received feedback on certain individuals claiming to be staff of the Malaysia office and conducting activities on behalf of Chan Brothers Travel. We hereby inform all our customers that the below individual is not a staff of Chan Brothers Travel and we are not affiliated with him and his associated activities. The company "Chan Brother Travel & Tours SDN BHD" under which he operates in Malaysia has been confirmed as being unregistered as well. 1. Gwee Tuen Shion We urge you to be vigilant should you receive calls, e-mails or any other form of solicitation from this individual or others not listed above. We would appreciate it if you can highlight such cases to us should you encounter, so that we may take necessary action.

Recently, we have received feedback on certain companies claiming to be subsidiaries of Chan Brothers Travel conducting suspicious promotions and marketing activities to lure customers.

Typically, these companies contact customers with offers of attractive travel products such as free or subsidised hotel stays, airline tickets or tour packages. Customers are then required to attend a seminar to redeem these offers. Following the seminar, however, they might be persuaded to sign up for other non-travel related products such as time-share programmes.

We hereby inform all our customers that Chan Brothers Travel is not affiliated with these companies and their associated activities.

1. Coronia Strategies
2. Innovative Consultancy Services Asia
3. i-Discover International Pte Ltd

We urge you to be vigilant should you receive calls, e-mails or any other form of solicitation from any of these companies or others not listed above. We would appreciate it if you can highlight such cases to us should you encounter, so that we may take necessary action.